Solutions for the ‘real world’
Collectively, our consultants have over 90 years of experience which means you’re in safe hands.
The dictionary defines a consultant as “an expert in a particular field who works as an advisor either to a company or to another individual.” Sounds pretty vague, doesn’t it?
A consultant’s job is to consult, nothing more, nothing less, it’s that simple. However, what separates a good consultant from a bad consultant is a passion, a drive for excellence and pride in what you do. At Prospettiva , we only recruit people with real world experience, be that in accounting, logistics, business management or with exemplary qualifications in their focus field. And that’s why, collectively, we can boast over 50 years of experience implementing business software solutions, be that for small business or multinationals. Our commitment to deliver a reference-worthy solution remains the same.
Our business analysts are second to none when it comes to understanding the ‘pains’ of your business. That’s because we’ve been helping hundreds of businesses like yours for many years, and during this time, we’ve worked with organisations of all sizes, have learned many common trends and have offered insightful and unbiased advice on how to streamline operations and improve efficiency, often simply by providing a different perspective.
Our project managers have extensive experience in managing a variety of projects, from simple software upgrades to major implementations, from scoping the initial project through to go live and sign off. We can either work with your internal project manager or manage the whole process for you, drawing only on your input at key stages.
Furthermore, we understand that implementing new business software is not only a major investment for you but it also represents hours of proactive work, a luxury seldom available to busy organisations that’s why we invest a lot of time preparing each project with a thorough scoping exercise which not only ensures that we exceed your expectation but also that our consultant’s time and yours is used effectively to a common goal; deliver the project on budget, on time and to your satisfaction.
Some companies are very specific in defining the role of an implementation consultant and that of a helpdesk technician as the definition appears obvious. However, there’s a much similarity between the two. That’s why we believe that if a technician does not understand the fundamentals of how your business software is installed then they can’t possibly be best equipped to help you post go live.
All of our technicians are multiskilled with both implementation and helpdesk experience enabling them to diagnose and a resolve your technical queries quickly. Moreover, not unlike other members of the technical team, they come from a ‘real world’ background which means they appreciate the importance of being able to get to the office and on with your day without the added hassle of software errors and or faults.
We work hard to get you up and running as soon as we can, and on those occasions where we have to pass your query to the software house, we have a dedicated resource ensuring that your query is regularly progress chased and that you are kept informed at regular intervals.
And whilst it may well sound like a marketing line; we truly do not focus on being the biggest but we do focus on being the best. This enables us to provide a personal service to our customers who are more than willing to testify to our customer care.
Give us a call on 01223 789 560 and ask us for references from customers in your line of business or take a look at our testimonials page.