SAP Business One Mobile Field Service Solution

EASY BOOK
Great service starts with a simple booking experience
PLAN
jobs with drag-n-drop simplicity.
EMPOWER
Your mobile workforce with live data
PEN & PAPER-LESS
Collect signatures, feedback and
payments
BEST SERVICE
Give unrivalled customer service

ONE SOLUTION; SAP Business One featuring Coresuite Mobile Field Service

ONE leading integrated ERP solution

It’s no secret that SAP Business One is a leading ERP solution specifically designed by the world’s leading ERP software house, SAP, for growing businesses. That’s because everything is integrated into one system. There is no need for separate databases, spreadsheets and or products.

What you may not know is that SAP Business One features its own integrated service module which, when extended to include the field server solution from Coresuite, offers one fully integrated field service solution featuring advanced planning and project control with enviable mobile usability featuring signature collection, credit card processing and sales order management.

Plan, deploy engineers to the right place with the right parts

Take the stress out of scheduling with the workforce management module. Assigning resources to specific locations at specific times is easy with drag-and-drop simplicity.

Get the best for your business and your customers by ensuring that the right technician with the right skills is assigned to the right job every time.

workforce-management-scheduling-dispatching

Better customer service, improved employee satisfaction

Field service mobility isn’t just about managing service calls, but much more. It’s about empowering your workforce with live end-to-end information, such as customer service history, SLAs, parts availability, order management, payment processing and much more. All from one mobile device.

And because its fully integrated to SAP Business One, all relevant inventory and financial postings take place automatically and are available ‘real-time’ for analysis.

But, ultimately, seeing is believing – ask us for your own web demo today!

mobile-field-service

Schedule service calls easily with the integrated planner 

Create projects for complex service jobs 

Easily manage service calls via a mobile device

View most efficient routes with GPS mapping

Collect signatures on the go 

CHIP, Magstripe or NFC. Process credit card payments in real time

…and because everything is integrated to SAP Business One, all financial and inventory postings are performed automatically. 

Find out more