Helpdesk

Dependable

"Friendly, efficient, and effective customer support - No problem unsolvable." - CONNIE LUK

Reference Worthy

Much of our new business
is by referral.

EXPERIENCED

We have over 3 decades of experience in our field

How can we help?

01223 789 560

We're Prospettiva

Everything we do is based on over 30 years of experience in our industry.

Information technology is not only our business but it’s part of our business which means that we truly understand the frustrations of an IT infrastructure that doesn’t quite perform as it should.

That’s why our service level agreements work in harmony with needs of our customers. From SAP Business One to Sage and Pegasus products. From bespoke solutions through our range of cloud solutions, we’ve got you covered.

All of our helpdesk technicians are multi-skilled both in implementation and maintaining business software solutions, such as SAP Business One and Sage 200.

We’ve been maintaining these titles since their original release to the UK market, this means we know a thing or two about how they work, which in turn means we’re generally able to resolve many queries simply by having a good description of the symptoms.

Where we’re unable to do so, we use a remote viewing tool that, with your permission, enables you to talk us through and ‘show us’ the problem in real time, enabling us to get directly to the root of the query.

We also operate our own internal service level agreement which means you can expect an expeditious response to your query.

But, don’t take our word for it.

Our customers think we’re doing a great job and are more than happy to share their experiences with you. Ask us for references.

We're looking forward to hearing from you

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